| 1.1 |
Statement from the most senior decision maker of the organisation |
Page 16-17 |
| 1.2 |
Description of key impacts, risks, and opportunities. |
Page 22, 41-44 |
| 2.1 |
Name of the organisation. |
IFC |
| 2.2 |
Primary brands, products, and/or services. |
Page 8-13 |
| 2.3 |
Operational structure of the organisation, including main divisions, operating companies, subsidiaries, and joint ventures. |
Page 9 |
| 2.4 |
Location of organisation’s headquarters. |
IFC, 9 |
| 2.5 |
Number of countries where the organisation operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. |
Page 8 |
| 2.6 |
Nature of ownership and legal form. |
IFC |
| 2.7 |
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). |
Page 8-9 |
| 2.8 |
Scale of the reporting organisation. |
Page 9 |
| 2.9 |
Significant changes during the reporting period regarding size, structure, or ownership – scope and boundaries of the report |
Page 1 |
| 2.10 |
Awards received in the reporting period. |
Page 10-13 |
| 3.1 |
Reporting period (e.g., fiscal/calendar year) for information provided. |
IFC |
| 3.2 |
Date of most recent previous report (if any). |
IFC |
| 3.3 |
Reporting cycle (annual, biennial, etc.) |
IFC |
| 3.4 |
Contact point for questions regarding the report or its contents. |
IFC |
| 3.5 |
Process for defining report content. |
Page 1 |
| 3.6 |
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers) |
Page 1 |
| 3.7 |
State any specific limitations on the scope or boundary of the report. |
Page 1 |
| 3.8 |
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organisations. |
Page 1 |
| 3.9 |
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. |
Page 1 |
| |
Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. |
|
| 3.10 |
Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/ acquisitions, change of base years/periods, nature of business, measurement methods). |
Page 1 |
| 3.11 |
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. |
Page 1-2 |
| 3.12 |
Table identifying the location of the Standard Disclosures in the report. |
IFC, Page 1 |
| 3.13 |
Policy and current practice with regard to seeking external assurance for the report. |
Page 1, 34 |
| 4.1 |
Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organisational oversight. |
Page 38 |
| 4.2 |
Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organisation’s management and the reasons for this arrangement). |
Page35, 39 |
| 4.3 |
For organisations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. |
N/A |
| 4.4 |
Mechanisms for unit holders and employees to provide recommendations or direction to the highest governance body. |
Page 37 |
| 4.5 |
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organisation’s performance (including social and environmental performance). |
Page 40, 60 |
| 4.6 |
Processes in place for the highest governance body to ensure conflicts of interest are avoided. |
Page 37 |
| 4.7 |
Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity. |
Page 37 |
| 4.8 |
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. |
Pages 2, 4, 51, 52, 53, 55, 56 |
| 4.9 |
Procedures of the highest governance body for overseeing the organisation’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. |
Page 35, 51 |
| 4.10 |
Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. |
Page 33, 37 |
| 4.11 |
Explanation of whether and how the precautionary approach or principle is addressed by the organisation. |
Pages 51, 52, 53 |
| 4.12 |
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes or endorses. |
Page 48 |
| 4.13 |
Memberships in associations (such as industry associations) and/or national/international advocacy organisations in which the organisation. |
Page 49 |
| 4.14 |
List of stakeholder groups engaged by the organisation. |
Page 49 |
| 4.15 |
Basis for identification and selection of stakeholders with whom to engage. |
Page 48 - 49 |
| 4.16 |
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. |
Page 49 |
| 4.17 |
Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting. |
Page 49 |
| EC1 |
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. |
Page 62 |
| EC2 |
Financial implications and other risks and opportunities for the organisation’s activities due to climate change and other sustainability issues. |
Not reported |
| EC3 |
Coverage of the organisation’s defined benefit plan obligations. |
Page 60 |
| EC4 |
Significant financial assistance received from government. |
N/A |
| EC5 |
Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. |
Not reported |
| EC6 |
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. |
Page 62 |
| EC7 |
Procedures for local hiring and proportion of senior management and all direct employees, contractors and sub-contracters hired from the local community at locations of significant operation. |
Page 57 |
| EC8 |
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in kind, or pro bono engagement. |
Page 56 |
| EC9 |
Understanding and describing significant indirect economic impacts, including the extent of impacts. |
Page 56 |
| EN1 |
Materials used by weight, value or volume. |
Page 53 - 55 |
| EN2 |
Percentage of materials used that are recycled and reused input materials. |
Page 53 - 55 |
| EN3 |
Direct energy consumption by primary energy source. |
Page 54 |
| EN4 |
Indirect energy consumption by primary source. |
Page 54 |
| CRE1 |
Building energy intensity. |
Page 54 |
| EN5 |
Energy saved due to conservation and efficiency improvements. |
Page 54 |
| EN6 |
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. |
Page 54 |
| EN7 |
Initiatives to reduce indirect energy consumption and reductions achieved. |
Page 54 |
| EN8 |
Total water withdrawal by source. |
Page 54 |
| EN9 |
Water sources significantly affected by withdrawal of water. |
Page 54 |
| EN10 |
Percentage and total volume of water recycled and reused. |
Page 54 |
| CRE2 |
Building water intensity. |
Page 54 |
| EN11 |
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. |
Page 55 |
| EN12 |
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. |
N/A |
| EN13 |
Habitats protected or restored. |
N/A |
| EN14 |
Strategies, current actions, and future plans for managing impacts on biodiversity. |
N/A |
| EN15 |
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. |
N/A |
| EN16 |
Total direct and indirect greenhouse gas emissions by weight. |
Page 55 |
| EN17 |
Other relevant indirect greenhouse gas emissions by weight. |
Page 55 |
| CRE3 |
Greenhouse gas intensity from buildings. |
Page 55 |
| CRE4 |
Greenhouse gas emissions intensity from new construction and redevelopment activity (link to website) |
Page 55 |
| EN18 |
Initiatives to reduce greenhouse gas emissions and reductions achieved. |
Page 55 |
| EN19 |
Emissions of ozone-depleting substances by weight. |
Page 55 |
| EN20 |
NO, SO, and other significant air emissions by type and weight. |
Page 55 |
| EN21 |
Total water discharge by quality and destination. |
Page 55 |
| EN22 |
Total weight of waste by type and disposal method. |
Page 55 |
| EN23 |
Total number and volume of significant spills. |
Page 55 |
| EN24 |
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. |
Page 55 |
| EN25 |
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation’s discharges of water and runoff. |
Page 55 |
| CRE5 |
Land and other assets remediated and in need of remediation for the existing or intended land use according to applicable legal designations. |
Page 55 |
| EN26 |
Initiatives to enhance efficiency and mitigate environmental impacts of products and services, and extent of impact mitigation. |
Page 53 |
| EN27 |
Percentage of products sold and their packaging materials that are reclaimed by category. |
N/A |
| EN28 |
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations. |
N/A |
| EN29 |
Significant environmental impacts of transporting products and other goods and materials used for the organisation’s operations, and transporting members of the workforce. |
N/A |
| EN30 |
Total environmental protection expenditures and investments by type. |
Page 53 - 55 |
| LA1 |
Total workforce by employment type, employment contract, and region, broken down by gender |
Page 57 |
| LA2 |
Total number and rate of new employee hires and employee turnover by age group, gender, and region. |
Page 58 |
| LA3 |
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation. |
Page 60 |
| LA4 |
Percentage of employees covered by collective bargaining agreements. |
Page 61 |
| LA5 |
Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements. |
Page 56 |
| LA6 |
Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs. |
Page 61 |
| LA7 |
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region and by gender. |
Page 61 |
| CRE6 |
Percentage of the organisation operating in verified compliance with an internationally recognized health and safety management system. |
Page 61 |
| LA8 |
Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. |
Page 61 |
| LA9 |
Health and safety topics covered in formal agreements with trade unions. |
Page 61 |
| LA10 |
Average hours of training per year per employee by gender, and by employee category. |
Page 59 |
| LA11 |
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. |
Page 58 - 59 |
| LA12 |
Percentage of employees receiving regular performance and career development reviews, by gender. |
Not reported |
| LA13 |
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity |
Page 57 |
| LA14 |
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. |
Not reported |
| LA15 |
Return to work and retention rates after parental leave, by gender. |
Not reported |
| HR1 |
Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening. |
N/A |
| HR2 |
Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken. |
N/A |
| HR3 |
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. |
N/A |
| HR4 |
Total number of incidents of discrimination and corrective actions taken. |
Page 61 |
| HR5 |
Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. |
N/A |
| HR6 |
Operations and significant suppliers identified as having significant risk for incidents of child labour, and measures taken to contribute to the effective abolition of child labour. |
N/A |
| HR7 |
Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour. |
N/A |
| HR8 |
Percentage of security personnel trained in the organisation’s policies or procedures concerning aspects of human rights that are relevant to operations. |
N/A |
| HR9 |
Total number of incidents of violations involving rights of indigenous people and actions taken. |
N/A |
| HR10 |
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments. |
N/A |
| HR11 |
Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms. |
N/A |
| SO8 |
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations. |
N/A |
| PR1 |
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. |
Page 61 |
| PR2 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. |
Page 61 |
| PR3 |
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. |
N/A |
| CRE8 |
Type and number of sustainability certification, rating and labelling schemes for new construction, management, occupation, and redevelopment |
N/A |
| PR4 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes. |
N/A |
| PR5 |
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. |
N/A |
| PR6 |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. |
N/A |
| PR7 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. |
N/A |
| PR8 |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. |
N/A |
| PR9 |
Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services. |
N/A |
